How to

Three ways to use SBWL Eats — order, sell, or deliver.

Whichever seat you take, getting started takes minutes. Here's exactly what to expect, screen by screen.

Home How To
01 — Customers

Ordering your food

From craving to doorstep, here's the full flow inside the app.

01
Download The App screenshot
Download The App

Download SBWLEats App on Goolgle PlayStore or AppleStore, you can also use our web version.

02
Sign In / Sign Up screenshot
Sign In / Sign Up

New users can easily sign up, they will receive an OTP via Email for confirmation.

03
Enable Location screenshot
Enable Location

For Delivery & finding stores near you, Enable Location to get the most convenience use.

04
Shops Near You screenshot
Shops Near You

Shops will be listed from closest, with Indicators (Open, Busy, And Closed), Distance, and Ratings.

05
Choose Meal screenshot
Choose Meal

You will see Operational Hours & Food Menu Items with Pricing. Choose your Meal & Proceed.

06
Add Sides screenshot
Add Sides

You can modify your Order as you desire. Add Sides, Extras, & Notes if available the proceed.

01
Collect / Delivery screenshot
Collect / Delivery

You have an option to pick between Collect or Delivery. Deliveries have Affordable prices vary with Distance.

02
Confirm Address screenshot
Confirm Address

Delivery: Use Home if delivery is Set in Profile, Use Add Location for specific location. Add Driver Notes or Tips if any.

03
Checkout screenshot
Checkout

You can use Cash, EFT or Wallet to make Payments. Some Restaurants may not allow some of the Payment Methods.

04
Estimation Time screenshot
Estimation Time

Collect : Restaurant will set Time Estimation.
Delivery : Restaurant will set Time Estimation for Driver Collection.

05
Delivery Code screenshot
Delivery Code

Delivery : Driver will set Time Estimation of Arrival. You will receive a Code at Drivers Arrival for Collection & Security Purposes.

06
Enjoy & Rate screenshot
Enjoy & Rate

Enjoy your meal & Please do not forget to rate both driver and Restaurant after order to improve Quality & Services.

02 — Merchants

Selling on SBWL Eats

Getting your store live and taking orders, screen by screen.

01
Download The App screenshot
Download The App

Download SBWLEats App on Goolgle PlayStore or AppleStore, you can also use our web version.

02
Sign In / Sign Up screenshot
Sign In / Sign Up

New merchant can easily sign up, they will receive an OTP via Email for confirmation and merchant code for Sign-in.

03
Shop Logo screenshot
Shop Logo

For users to identify your Restaurant, upload a Clear Restaurant Logo then Click Next.

04
Adjust Operational Hours screenshot
Adjust Operational Hours

You can Set what time you want to Open or Close, which days and Holidays. SET Time to 00:00-00:00 To indicate Closed for that day.

05
Shop Physical Address screenshot
Shop Physical Address

You will fill shop Address to help users located your store.

06
Add Menu Items screenshot
Add Menu Items

On your Add Menu Items, you will see Shop logo and Operational Hours. Click "Add Item" to add on your menu.

01
Adjust Menu Item screenshot
Adjust Menu Item

Add a clear image of Item, Choose category(Meat,Kota,Seafood,etc). Describe item e.g for Kota (Bread, chips, polony).
Price without R

02
Modify Menu screenshot
Modify Menu

Your Menu will appear like this. You can remove item if no longer selling, adjust if available or not that moment.

03
Adjust Shop Location screenshot
Adjust Shop Location

Use two fingers to zoom in/out. Press and hold pin, drag pin to store exact location. Then done.

04
Dashboard screenshot
Dashboard

Dashboard includes shortcut nav, Shop Logo & Status (Open, Busy, Closed). You can adjust all on dashboard.

05
Orders screenshot
Orders

You will spend more time one the Orders page, all orders will come in here and adjusted here.

06
Pending Orders screenshot
Pending Orders

Your Order will have Order Number, Name of User, Collect/Delivery, Payment type, Items& Price. Accept/Decline Order.

01
InProgress Orders screenshot
InProgress Orders

After accepting the order it will go to InProgress Tab, you can adjust time estimation to complete order.

02
Orders History screenshot
Orders History

After timer is completed / order is ready, user will be notified to collect or the driver.

03
Driver Code screenshot
Driver Code

After order is ready Driver will be notified. Driver will provide Code to collect Order.

04
Extras & Sides screenshot
Extras & Sides

On the Dashboard you can add or remove Extras, Sides & Sauces. Note: Sides & Sauces are free.

05
Wallet & Analytics screenshot
Wallet & Analytics

You manage your own finances, and you can check progress if business is growing and its analytics.

06
Withdrawals screenshot
Withdrawals

You're in charge of your finances, that is why you can withdraw your money at anytime.

03 — Drivers

Delivering with SBWL Eats

No fixed shifts — go online whenever you have time and start earning.

01
Download The App screenshot
Download The App

Download SBWLEats App on Goolgle PlayStore or AppleStore, you can also use our web version.

02
Sign In / Sign Up screenshot
Sign In / Sign Up

New drivers can easily Sign Up, they will receive an OTP via Email for confirmation & Driver Code to Sign In.

03
Enable Location screenshot
Enable Location

For Delivery & finding stores near you, Enable Location to get the most convenience use.

04
Upload A Selfie screenshot
Upload A Selfie

Upload a clear Selfie without any Filters. Selfie should be colorful and a clear background.

05
Add Physical Address screenshot
Add Physical Address

Driver should provide their Physical Address.

06
KYC Docx screenshot
KYC Docx

Drivers are Required to provide (Certified ID Copy, Motor Vehicle Registration, Valid Driver's License, & Proof of Address).

01
Dashboard screenshot
Dashboard

Dashboard includes shortcut nav, Driver Selfie & Status (Online & Offline). You can adjust all on dashboard.

02
Orders screenshot
Orders

You will spend more time one the Orders page, all orders will be received here and adjusted here.

03
Incoming Orders screenshot
Incoming Orders

Delivers are available to all SBWLEats Driver, Orders include (Order Number, Distance, Shop Name, Payment Type & Price.

04
InProgress Orders screenshot
InProgress Orders

Shop will notify for collection; a code will be provided, and shop will Require. Set Estimation Time of Arrival.

05
Located Busy Areas screenshot
Located Busy Areas

Use Map to see shops with more delivery orders. Indicators will be (Grey, Orange, & Red) Less to Busy. Driver closer to Area receives orders faster than further driver.

06
Wallet & Analytics screenshot
Wallet & Analytics

You can track trips, tips, number of orders completed & revenue made. You can withdraw funds at Anytime.

Still have questions?

Visit the FAQ